If you wish to place an order please either order through the ‘shopping cart' facility or print out a blank order form and fill it in.
SHOULD THE PRICES NOT BE VISIBLE THEN PLEASE RE ENTER THE WEB SITE BY CLICKING HERE to ensure the shop assist software is loaded.
You can then either submit your order by e-mail or post it to us, including payment by cheque, postal order or credit card details, to:
Halls of Heddon,
West Heddon Nursery,
Heddon on the Wall,
Northumberland NE15 0JS
Or alternatively FAX it to us with your credit card details to: 01661 852398
IN ALL CASES WE REQUIRE PAYMENT WITH ORDER PLEASE. Credit cards will be debited on receipt of order. We accept Mastercard, Visa, Switch & Delta
We regret we are unable to accept telephone orders.
All orders will be acknowledged by e-mail and by post generally within 7-10 days. Please check that we have your details recorded correctly to ensure you receive your plants safely. Please quote the acknowledgement number on your posted confirmation in any correspondence or for any enquiries.
Prices quoted apply until 30 th May 2009 .
GUARANTEE : To ensure your plants reach you in the best condition we aim to deliver within one day of dispatch by using FIRST CLASS POST. We guarantee to replace or refund in full the cost of any plants should they fail to satisfy on arrival, providing they are returned immediately. Beyond this we can in no way accept responsibility for growth, production or crop. If we don't know you have a problem, we can't resolve to put it right.
SUBSTITUTES : In the event of a variety being sold out, we reserve the right to substitute a similar variety, unless requested otherwise.
LAST DATE FOR ORDERING : Our cut off date for ordering specific varieties is April 10th. After this date we are only able to accept orders for our special collections or on the basis that substitutes are acceptable.
DELIVERY TIME: Please indicate clearly the delivery period required according to the facilities you have available.
CARRIAGE & PACKING : UK mainland only. The online order system only allows us to show a standard price per order. The following tariff will apply unless customers are collecting from the nursery:-
TUBERS- £5.00 FOR UP TO 12 TUBERS
£7.50 FOR 13 OR MORE TUBERS.
MINI PLANTS AND CHRYSANTHEMUMS- £5.OO FOR UP TO 25 PLANTS;
£7.50 FOR 25 OR MORE PLANTS
Please note ; we are unable to send tubers and young plants together. We ask that you submit separate orders for each delivery date required. If in doubt, please contact our office.
EXPORT : We are able to export Dahlia mini plants, Chrysanthemums and Tubers to most European countries (EU members). Tubers can be exported to many other countries where allowed. Please note separate carriage charges will apply and in some cases Import permits and Phytosanitary certificates will be required. For Export Carriage Charges Click Here
COLLECTION OF ORDERS : Customers can collect their orders at our West Heddon Nurseries, but not on a Monday or Tuesday. There will be no carriage charge in this case and we will advise you accordingly when plants are ready for collection. We cannot accept responsibility for orders not collected on the day specified. We regret that during the period from 6 th April – 8 th June no plants can be supplied to callers at our West Heddon Nurseries unless their requirements have been notified at least 48 hours beforehand. However a selection of Chrysanthemum and Dahlias will be available in our plant sales area from mid April and mid May respectively.
DAHLIAS
All varieties have been thoroughly tested on the nurseries and they are offered with complete confidence. Classification: The classification on Dahlias is based on the NDS Classified Directory 2007, 29th Edition. Some varieties of recent introduction have not yet been classified, so we have included them in what we consider to be the correct classification after trial on the nursery.
Dahlias are offered in 2 forms:
DAHLIA POT TUBERS : The tubers we offer are dahlias which have been grown for a full season in the confines of a 4” or 5” pot, so that a small compact tuber is produced. They are ideal material for the exhibitor with a heated greenhouse or propagator to enable their own propagation. Tubers are available from DECEMBER to FEBRUARY and are packed in polythene sleeves with vermiculite. We strongly advise unpacking on arrival and if necessary store tubers in a cool frost free environment until required for setting away. A minimum of 50F (10 C) is required for propagation, water sparingly until growth is evident.
DAHLIA MINI PLANTS : These are strong rooted cuttings for those customers who have the facilities for potting up and growing on under glass, minimum 50F (10 C). Delivery is during APRIL to MAY only. We will make every effort to supply during the week requested but orders must be in the office at least FIVE WEEKS BEFORE the order is required.
POT GROWN PLANTS : We no longer offer pot grown Dahlias by Mail order. However we will have a selection available at our Heddon nursery from mid April-early June on a first come first served basis.
CHRYSANTHEMUMS
Prices quoted are for strong rooted cuttings which are ready for dispatch from END FEBRUARY to JUNE. Plants will be supplied according to the facilities for protection from frost that the customer has available as follows:- NO PROTECTION – not before end April in the South. Not before early May in the Midlands , North of England and in Scotland . COLD GREENHOUSE or COLD FRAME. – Not before the beginning of April. HEATED GREENHOUSE – Not before the middle of February.
Cuttings are taken to order – so please allow a minimum of 5 weeks to process your order. |
